Opening Accounts with Publishers & Wholesalers
Bookseller Resources
BOOKAZINE
Bookazine is a full-service wholesaler, serving the book industry since 1929. We offer an unparalleled selection of titles, fast shipping and the friendly service you deserve. We are an independent wholesaler servicing the independent bookstore community. To open an account with us or learn how we can better serve you, log onto www.bookazine.com.
For a Bookazine contact person:
- Rick Gallagher - T: 201.858.7559 or E: rgallagher@bookazine.com
- Also, Cynthia Raiton is happy to field any questions.
- Cynthia Raiton, President, Sales - T: +1.201.858.7566 or E: craiton@bookazine.com
Bookazine Co., Inc.
75 Hook Rd.
Bayonne, NJ 07002
Edelweiss+ at Above the Treeline
Edelweiss is an online digital platform and suite of services that allows booksellers to efficiently create orders, stay on top of new titles, access review copies, manage their inventory, and conduct targeted email marketing.
From the publisher's catalog to the bookseller's counter, Omnibus brings the whole book world into one integrated system. Omnibus for Booksellers is the retailers' side and Publisher Workspace is the publishers'—designed to seamlessly connect.
Free Spirit Publishing
For more than 35 years, Free Spirit Publishing has been committed to publishing resources that meet kids where they are and support kids’ social and emotional learning and educational needs to help them build resiliency and foster a positive outlook on life to reach their goals.
Click here to view Free Spirit’s complete frontlist, backlist, and specialty catalogs on Edelweiss+. Add indies@freespirit.com as a contact on Edelweiss+ to place an order.
Please contact indies@freespirit.com for expedited help opening an account or to confirm discounts and terms for existing accounts.
Hachette Book Group
To open an account with Hachette Book Group, visit their Bookseller Resources and click on the link for a new account application.
HarperCollins
How do I open an account with HarperCollins?
Prospective accounts, please fill out this application.
Once I have an account, how can I order books?
We strongly encourage placing orders through our online portal, The Hub, for fastest service.
You can also place an order via Edelweiss by sharing it with your rep.
If you aren’t sure who your rep is please contact HarperIndieTeam@harpercollins.com.
You can also e-mail or phone us with an order – details below.
What is The Hub?
The Hub (thehub.harpercollins.com) is our 24-hour customer service portal, which allows accounts to upload and track orders, retrieve invoices and statements, file discrepancies, and much more!
To register you will need an existing account; please contact Customer Service at 800-242-7737 or email orders@harpercollins.com.
How do I create an order using Edelweiss?
Edelweiss offers a variety of services for booksellers, at no cost, anyone can create list of titles and selecting an export option and downloading title lists, or, submitting a publisher sales representative.
Can I place a phone or email order?
Call Customer Service at 800-242-7737 or email orders@harpercollins.com.
Why order directly with HarperCollins?
If you order directly from HarperCollins there are certain programs that will help and help provide additional credits and incentives. We have programs for New accounts, as well as discount incentives for ordering electronically. In addition programs for eligible accounts to maximize coop and discount incentives.
IPG Indie Direct
Independent Publishers Group (IPG) represents a wide range of independent and international presses, and has an extensive list of original Spanish language titles as well as children's books. To set up an account or place an order, contact Jeff Waxman, IPG’s East Coast Sales Rep - jwaxman@ipgook.com.
Ingram Booksellers Services
As the industry changes, Ingram remains committed to serving all of your needs through speedy shipping, vast inventory, free freight eligibility, exclusive indie programs, like Booklove and Indie Vault, and access to our easy-to-use online, account management platform ipage® and POS integration capabilities.
You can count on Ingram to help you never miss a beat. Detailed information can be found here.
- Ingram has pro-actively worked to increase bookstore credit lines. Please contact your rep to discuss your specific needs.
- The Indie Vault (stock set aside for indie stores) is being augmented with a broader selection and increased quantities.
- Contacts:
An important and actionable step:
Please contact customerservice@ingramcontent.com or your Ingram Rep to have your credit line adjusted with this shift.
Learn more about Ingram Bookstore Services here.
Check out the Booklove Rebate Program with rewards for hitting sales goals.
Explore *covered, the modern catalog & DRC platform for industry professionals.
Macmillan
Need a Macmillan Sales Rep? Not sure who your Rep is? Have questions? Email: fieldsales@macmillan.com
Macmillan's general order email is: orders@mpsvirginia.com
Macmillan Customer Service number is: 888-330-8477
Macmillan Customer Service e-mail is: customerservice@mpsvirginia.
Macmillan's customer portal, DOXIM, is now active. If you do not have your login credentials (never received them, lost them, etc.), you can reach out to mpsdigitaldoc@mpsvirginia.com to request them again.
Penguin Random House
To open a new account, begin with the new accounts intro.
After completing registration, if eligible, you will be asked to sign up for a Penguin Random House Self-Service account. The Self-Service portal offers 24/7 access to order books, track shipments, review invoices, and place claims. Learn more at selfservice.penguinrandomhouse.biz.
If you have any questions, please contact via their toll-free number 1-866-761-6685 or via email at newaccount@penguinrandomhouse.com.
If you would like title resources or to have a sales rep reach out to help you build your opening order, please email customerservice@penguinrandomhouse.com
Simon & Schuster
New Account Application
In order to get you up & running with a new Simon & Schuster account, please download an application.
New Pre-Paid Account Application
In order to get you up & running with a new Simon & Schuster pre-paid account, please download an application.
Ordering Options
For information on how to place an order, please visit their Ordering Page.
If you have any questions regarding your new account, please contact Customer Service at 1-800-223-2336 or Customerservicebiz@simonandschuster.com.
Sourcebooks
Access the Sourcebooks resources for Independent Bookstores.
For questions or to receive a new account application, please email IndieTeam@Sourcebooks.com.
W.W. Norton
Booksellers interested in opening an account can access the form on their Booksellers page..
For immediate assistance, to place an order, please email orders@wwnorton.com.
For accounts requesting information about previously placed orders, please email Customer Service at customerservice@wwnorton.com.